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Privacy Policy

Effective Date: January 1, 2022
Last Updated: November 27, 2024

 

Heart and Soul Mental Health, LLC values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.heartnsoulmh.com or engage with our services.

 

1. Information We Collect

We may collect the following types of information:


a. Personal Information
Information you provide to us directly, such as:

  • Name

  • Email address

  • Phone number

  • Payment information (if applicable)

  • Other information you submit through forms or inquiries

 

b. Non-Personal Information
Automatically collected data, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent, and other usage data

 

2. How We Use Your Information

We may use your information for:

  • Providing and improving our services

  • Responding to inquiries or requests

  • Sending updates, newsletters, or promotional materials (with your consent)

  • Processing payments

  • Ensuring website functionality and security

 

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

  • With trusted service providers who assist in operating our website or business

  • To comply with legal obligations or protect our rights

  • With your consent or at your request

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

 

5. Data Security

We implement reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing, correcting, or deleting your data

  • Opting out of marketing communications

  • Restricting or objecting to certain data processing

To exercise your rights, please contact us at culpepper@heartnsoulmh.com

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies before providing any information.

 

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted here with an updated effective date. We encourage you to review this page regularly to stay informed.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

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